ITS Support Portal


The ITS Support Portal is the main point of contact between you and the ITS technicians. This portal is aimed at providing all the resources and assistance to help you solve your problems.

Logging In

Visit and then click on Client Portal.

Knowledge Base

The Knowledge Base page contains helpful troubleshooting and instruction articles for common issues. This should be your first stop when you have an issue.


The Services page contains a vast catalog of services offered by the ITS department. This is where you need to go to Submit a Ticket i.e Request a Service.

More Info

Read the Navigating the ITS Support Portal article for more info.

Having WIFI Issues?

Visit South Dakota Mines WIFI Feedback to report them.

Your response will greatly aid us in finding the deficiencies of our wireless infrastructure on campus.

Need More Help?

Visit the ITS Support Portal.

The ITS Help Desk is located in the Devereaux Library.

Contact Us

(605) 394-1234

After Hours Emergencies

(mission-critical problems /outages)
(605) 939-0455